Privacy policy

Kiyohara Co., Ltd. (hereinafter referred to as "the Company") hereby establishes the following personal information protection policy for the internet site "appm.jp" (hereinafter referred to as "this site") operated by the Company. Recognizing the importance of protecting personal information, the Company will handle the personal information provided strictly to ensure users of this site can use it securely. 

 

1. Definitions

• "The Services" refer to the product sales and various information dissemination services provided by the Company through this site utilizing internet and other communication means. 
• "Customer" refers to any customer who uses this site. 
• "Member" refers to a customer who has applied for membership registration after fully understanding and agreeing to these Terms, and whose application has been approved by the Company. 

 

1. Acquisition of Personal Information

• Personal information provided to the Company through this site includes information that can identify an individual, such as name, address, phone number, and email address. 
• Personal information is obtained only with the individual's consent and within the scope of necessity, using lawful and fair means and indicating the intended use. 
• Information that may infringe upon individuals’ interests will not be acquired unless there is explicit consent from the individual or it is backed by laws and regulations. 

 

1. Use of Personal Information

• The personal information provided by customers will be used by the Company for purposes such as payment processing, shipping, product information, order notifications, various communications regarding products and services, response to quotes, and inquiries. 
• Personal information will be used within the scope of purposes consented to by the individual and will not be used for other purposes without consent. 
• If the Company entrusts the handling of personal information to external parties, confidentiality, matters related to re-entrustment, responsibilities in case of incidents, return and deletion of personal information upon contract termination will be explicitly defined and adhered to. 
• If the handling of personal information is entrusted to external parties, selecting criteria ensuring they meet sufficient levels of data protection and supervision will be executed to ensure appropriate protection and management. 

 

1. Provision of Personal Information to Third Parties

• The Company will not provide personal information to third parties without the individual's consent. However, there may be cases where it is inevitably provided based on laws, regulations, or when it is difficult to obtain the individual's consent for the protection of human life, body, or property. 
• For confirmation of identity, billing verification, credit investigation, and other services provided by payment companies, the Company may disclose personal information to payment companies with customer consent. 

 

1. Management of Personal Information

• The Company will strive to keep the obtained or externally received personal information accurate and up-to-date and will delete it without delay when it is no longer necessary. Measures will be taken to prevent unauthorized access, loss, destruction, alteration, and leakage. 
• If the handling of personal information is entrusted to external parties, it will be confirmed that the information was obtained lawfully and fairly with the individual's consent. 
• The Company will appoint a management responsibility manager for each unit handling personal information, ensuring the practice and compliance with this policy. 
• In case of unauthorized access, loss, destruction, alteration, or leakage of personal information, or non-compliance with laws and regulations concerning personal information management, the cause will be investigated, and corrective actions will be taken. If it significantly infringes upon individual rights or interests, the individual will be notified. 

 

1. Protection of Personal Information on Linked Sites

The Company is not responsible for ensuring the safety of personal information on third-party websites linked from this site. Customers are requested to review the privacy protection policies on such linked sites. 

 

1. Use of Cookies

This site uses cookies through the access analysis tool "Google Analytics" to investigate browsing trends and improve the Services. Cookies are data and technology that record browsing information within the visited website. By using cookies, it alleviates the need to enter the same information when revisiting the site, providing a more convenient experience. 
While cookies may identify the accessed computer, they do not collect the user's name, address, phone number, email address, etc., and are not used to identify individuals. Cookies can be disabled or set to display a warning upon receipt in browser settings. However, please note that disabling cookies may limit the availability of some Services. 

 

1. Response to Complaints and Inquiries from Individuals

• Complaints and inquiries regarding the handling of personal information will be responded to appropriately and promptly within a reasonable scope after confirming the facts. 
• Customers can request notification of the purpose of use, disclosure, correction, addition or deletion, suspension of use, deletion, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") of their provided personal information. For requests regarding disclosure, etc., of your personal information, please contact the consumer consultation and complaint window below. The procedure will include verifying your identity. 
• The Company will establish a contact point for opinions, consultations, and other matters concerning the handling of personal information. For such inquiries, please contact the personal information handling window. 

1. Changes to the Privacy Policy

The Company will comply with applicable laws and regulations concerning personal information held by this site and will regularly review and improve the above initiatives.