ショッピングガイド-パーツの染色について-カートに追加する加工-２-注意事項

・About product selection for dyeing

At APPM, we allow customers to add products and processing request part numbers separately to their carts, so that they can freely combine processing requests according to their wishes.

Please read the notes on the product page before adding the product to your cart.

If you have any questions, please contact us via the Inquiry page or the Channel Talk at the bottom right of the screen. A dedicated staff member will assist you.

・About dyeing colors when adding products to your cart

    When it comes to dyeing products, please add white items to your cart if possible.

    If you dye using dark colored clothing materials, the color may not come out as expected.

    Also, if the notes on the product page specify a dye color, please add the specified color to your cart.

    For textile products such as lace and tape, white and off-white colors may be available, which are made using fluorescent bleach. In that case, please choose from off-white or off-white colors that do not use fluorescent bleach.

    Even if you request a color for clothing materials that is difficult to dye, our dedicated staff will contact you and change the color to one that is easier to dye, so please rest assured.

      ・About the order quantity of dyed products

        When dyeing, please order in quantities that include losses due to dyeing. We will dye a little more than the ordered quantity, but if the color needs to be changed many times or if you wish to check the color yourself, there may be more dye losses than usual.

        It is expected that textile products such as tapes, ribbons, and lace will shrink slightly due to dyeing. Normally, we ask that you order about 10% more than you need to make an order, excluding losses during cutting. Please note that even if the finished quantity is less than the ordered quantity, you will be charged for the actual quantity processed.

        (For example, if you request dyeing of 100m of tape, you will be charged for 100m even if the finished quantity is 98m.)

          ・About dye samples

            If the dye sample is fabric, please make sure to mark the dye sample side. If the color sample contains multiple colors, please mark the specific areas with stickers or other marks, or if there is no specific designation for the fabric such as a heathered fabric, please add an instruction such as "at first glance color."

            If after you send it to us there is no stamp and we are unable to make a judgment, we may ask you to send it again.

            If the dye sample is a fabric swatch, please send it with a size of 5cm x 5cm or more.

            Please send dye samples with prepaid shipping.

            Instead of sending us a dye sample, we can also accept dyeing instructions by specifying a color number in the YKK color sample book. (Example: YKK Color 560 dye, etc.)

            ・Confirming the dye color

            Unless there is a specific request from the customer, we will generally check the color after dyeing before shipping.

            If you would like to check the color yourself, please indicate so when placing your order.

            However, if you send a dye sample to check the color, a shipping fee will be charged each time you send it.

            In order to send dyed samples to customers, please order more than the required quantity to cover loss.

            Please send color sample swatches in a size that allows both you and us to have a copy for confirmation.

            In order to match the environment when checking the color, we may ask you about the type of light source you will be checking the color under (whether it is near a window, and whether it is a white fluorescent light (manufacturer's name) or an LED bulb (manufacturer's name)).

            ・About dyeing and color correction

              After dyeing, depending on the product, it may undergo a color-fixing process before being shipped.

              Depending on the material of the product, such as lactose, it may not be possible to change the color after the color has been fixed. If you would like to check the color or change the color yourself, please write that in the comments section when placing your order.

              ・Points to note when using color schemes

                If you plan to use the product in a color combination (dark x light), we will use a different color fastening treatment than usual. Please be sure to specify "color combination use" in the comments section when ordering. However, please note that even if you specify this, we cannot guarantee that the product will completely prevent color fading.

                 

                ・Additional dyeing

                If you request additional dyeing, even if the product and color are the same as the previous order, you will be charged an additional product fee and dyeing fee according to the quantity requested. Please note that it is very difficult to match a color that has already been dyed, and there is a possibility that the color will not turn out as you wish. We recommend that you order a quantity with some leeway to avoid shortages.

                ・About delivery time

                  Although it depends on product inventory and the situation at the processing plant, normally the following delivery times (approximate) are required for processing in addition to the delivery time for the product.

                  Tapes, ribbons, lace and other textile products require a process of smoothing out wrinkles after the color is fixed, so they take longer to deliver than buttons and parts. The more textile products you order, the longer the delivery time may be, from 2 to 4 weeks. If you know your schedule, please contact us in advance and place your order with plenty of time for delivery.

                  merchandise deadline
                  Buttons and parts (polyester, lacto, nylon) About 1 week
                  Buttons and parts (nuts) About 1 week to 10 days
                  Shell buttons *Only available for products that have been coated for dyeing. About 1 week to 10 days
                  Walnut Snap About 1 week to 10 days
                  Tapes, ribbons (polyester, acrylic) About 2 weeks
                  Tapes, ribbons (cotton, wool, rayon, nylon) About 2 weeks
                  Lace About 2 weeks

                  ・About processing fees

                    Normally, in addition to the product price, we will charge you the fee displayed when you add the processing request item number to your cart. However, if you have requests such as color confirmation or special instructions from the customer, we may charge you additional shipping fees and processing fees.

                    Once we know that additional charges will be incurred, our staff will contact you to confirm.

                    ·others

                      If you have any questions or concerns other than those listed here, please feel free to contact us via the Inquiry page or the Channel Talk at the bottom right of the screen.

                      Our dedicated staff will make suggestions and respond to your requests.